Turku Guest Boat Harbor: Digital Service revolutionizes boating

The Turku Guest Boat Harbor has a remotely controlled RECO electricity distribution point. Photo: Remotec

The Turku guest marina shifted to digital services.

Remotec developed a remote -controlled service package that is easy to use in ports. The new service is an intact entity that helps both a tourism entrepreneur and a tourist. Now, in the Turku guest harbor, you can book and use a berth, regardless of the time and place. We were one partner in developing the service.

Remotec combines port services and remotely controlled power distribution points in its service so that the boating season can be extended from both the beginning and the end. In addition, services can be used remotely, which makes it easier for both entrepreneurs and boaters. The boatman reserves a berth in advance online. When he drives to the port, he no longer has to do business at the port service point, but all the services are immediately at his disposal. The service does not require a separate application, making it easy to enable. All you need is a debit card, a mobile device and a functional network connection. If desired, the boatman can also pay on the spot.

The port service point, on the other hand, does not have to be on call: digitalisation of the service frees resources from the tourism entrepreneur to other activities. Remote -controlled RECO Power Distribution Points allow remotely the payment of the berth and the necessary services, if desired, without person contacts, all year round and 24 hours. For the entrepreneur, the benefits of the service are already reflected in the hottest season: when the berth fees and power supply can be handled either in advance or through the same service, allowing staff to focus properly on customer service.

The service development of the harbor is well illustrated by how to meet the needs: the idea was behind tourism entrepreneurs and boaters. The service provider wanted to meet the need for the resulting need and took action. Remotec's digital service is a good opening for ports: boaters can be better served and resources can be released into other activities.